One thing I’ve learned throughout my life is that leadership is not a respecter of industry, age, situation or just about anything else. Leaders understand how to serve.
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We announced CLARITYCON while producing this podcast at a conference!! #metaconference #metapodcast #hashtag
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Let’s face it, we all have issues that blur our vision and judgement at times. Most times, they aren’t business issues or personal issues or coworker issues or relationship issues…they are HUMAN ISSUES.
PLUS I’m BEYOND EXCITED to announce the pre-order for my new book “The Automotive Manifesto: How Brand Connection Can Save Retail Automotive”. You check out the early release reviews and pre-order your copy at TheAutomotiveManifesto.com.
It seems the word "disruption" is thrown around pretty loosely these days. Ernie Garcia legitimately disrupted one of the largest retail industries in the USA. Automotive.
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What’s the difference between crazy and eccentric? My guest today says where you fall on that spectrum depends on how much money you have. I think he’s eccentric, he says he’s not rich enough. Either way, he’s one of the most interesting men I’ve met in a long time.
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Imagine what it would be like if your organization was able to deliver an amazing customer experience BY delivering an amazing employee experience.
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For the first (and probably last time) in my life, the words “Who are you, Barbara Walters?!” were spoken to me. They came from this week’s guest, Jim Fitzpatrick, CEO of the CBT News Network and the Atlanta Small Business Network when I started asking him questions about his legacy.
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This week feels good.
We are fortunate enough to be one of the first outlets in the country to cover a bomb-drop of an upcoming product release from vAuto. We have Dale Pollak as a guest talking about a big secret which is about to change the auto industry…again. There have been whispers in the industry regarding what is going on and my hope is that this interview brings some much needed CLARITY and expectation.
Clarity is something I’m obsessive about. Not because it benefits me, but because it benefits everyone; Your customers, your team, and yourself. When any type of communication isn’t clear, things begin to go wrong. Assumptions and misinterpretations often take over and we end up with a mess. At best, we’ve wasted a lot of time.
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If I had to describe this influential COO in one word, it would be balanced. No... maybe it would be intelligent Or maybe poised. Open-handed might be a good one. Anyway... you get it!
Since I first met him in February of this year, he has quickly become a true mentor. The more I get to know him, the deeper my admiration grows. Not only does he have a long list of professional successes, but he balances that with great success as a husband, father, and community servant.
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There are two words that have always reaped more return for me than any other. Go. Do.
For those of us who are immersed in a fast-paced, competitive world, they are essential. Because life and business are competitive. If we aren’t progressing, growing and intentionally seeking out improvement…well, someone else who is will take what we once called ours.
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Speechless. That was my response when I was asked by a co-worker about my trip to the Ciocca Auto Group based in Allentown, PA. Now I’ve had the privilege of being in and out of hundreds of dealerships throughout my career in automotive. I’ve seen all types of leadership. Good leaders, dysfunctional leaders, brilliant leaders, co-dependent leaders, temperamental leaders and on and on. RARELY have I found generational leadership which was so well executed, that the incoming generation truly garners the same respect as the former.
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TWO IN A ROW! We have another innovative thinker/operator on this weeks show as we talk about some high-tech push back in auction level acquisitions. Jonathan Hakes, the used car director of the Dorschel Automotive Group in Rochester, NY tells us all about his experience hosting a Mannheim physical auction at the dealership. We discuss how this is a response to the disruptive approach of ACV auctions and similar offerings.
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Its a special day on the Dealers Compressed podcast today as we welcome a very special guest, Brandin Wilkinson. Brandin is a young, innovative dealer who convinces customers to drive lots of miles just to do business with his Dodge store.
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This week takes on a different feel than usual as I (Paul) a notable day at vAuto headquarters in Chicago with Founder and visionary, Dale Pollak. The truth is, every worthwhile event in life never happens in an instant. It is the result of process. This is true in business, parenting, personal development, etc.
Next week we will be releasing this exclusive interview with Dale where my opening question seeks some clarity on why Dale set aside time for…me???
Thank you for being a part of this community and I couldn’t be more energized to pursue CLARITY together!
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Gary Vaynerchuk made a name for himself by fighting through the digital noise to earn attention. We got a chance to discuss what it actually means to adapt with the new pace of content and attention.
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An Autotrader survey found that less than half of 1% like the current car buying process. That's pretty embarrassing. We got a chance to talk to Drive Motors SVP of Customer Experience, Matt Weinberg, about his perspective on how dealers can adapt to better serve their customers.
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Dale Pollak's interest in the success of the dealership model doesn't come from his business practices; it's something that's rooted in his very being.
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